Terms And Conditions

  1. The Company will not be responsible for any loss or damage to the accompanying luggage.
  2. In case of break down the fare for uncovered portion of journey considering the nearest fare stage will refundable.
  3. Passengers are allowed to carry 10kgs as personal luggage. Any excess luggage will be charged @ Rs.10/- per kg irrespective of destination.
  4. Unless otherwise notified the company will operate Sai Krishna Travels  services from authorized embarkation / disembarkation points on routes. To ensure safety, security and operational convenience, all passengers are instructed to refrain from boarding / getting off the busses at any other location on route.
  5. The arrival and departure times mentioned on the ticket are only tentative timings. Busses may be delayed due to some unavoidable reasons like traffic jams etc.; however the bus will not leave the source before the time that is mentioned on the ticket.
  6. Passengers are requested to arrive at the boarding point at least 15 mins. Before the scheduled time of departure.
  7. Passengers are required to furnish the following at the time of boarding the bus. Failing to do so, they may not be allowed to board the bus
  8. The company is not responsible for any loss of goods or property of the passengers and accident.
  9. The company shall not be responsible for any delay or inconvenience during the journey due to breakdown of the vehicle or other reasons beyond the control of the company.
  10. Cancellation / Refunds:
     For ticket cancellations:
  11. Cancellation / Refunds:
    For ticket cancelled above 6 hours prior to the schedule time of departure 15% shall be deducted on the fare, No cancellation can be done Between  0-6 hours the schedule time of departure  . 

    Cut Off Time
    (Hours)
    Return Amount
    (%)
    0-6 Hours 0
    6 hours & Above 85
  12. No refund will be given to NO-SHOW passenger who do not report at the boarding point on time.

  13. Note: Only bonafide passengers holding valid Sai Krishna Travels tickets booked at Sai Krishna Travels counters are allowed to cancel tickets and collect refund at counter. It is mandatory to show original photo identity card at the time of cancellation.Cancellation of tickets purchased through Web should be done through Web only.

    The trips are subject to cancellation or postponement due to breakdown of the vehicle or insufficient passengers for the trip. Under such circumstances, passengers will be intimated through email/phone as soon as possible and the ticket amount will be refunded. No passenger will be taken on the wayside. Baggage and Luggage will be booked at owner's risk subjected to the acceptance by Sai Krishna Travels .